Effective Date: 20/02/2025

At VEsecure (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our CCTV installation and solutions services. By using our services or accessing our website, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Contact Information: When you inquire about our services or make a purchase, we collect personal details such as your name, address, email address, phone number, and business information.
• Payment Information: For transactions, we collect payment details such as billing information and payment method.
• Technical Information: We may collect information related to the use of our website, including your IP address, browser type, operating system, and other usage data. This helps us improve the user experience on our website.
• Installation & Service Data: When providing CCTV installation or maintenance services, we may collect data related to the installation location, system configuration, and technical specifications.
• Surveillance Footage: If you purchase or use our CCTV systems, we do not have access to the footage captured by your cameras. You, as the system owner, control the footage and its storage. We are not responsible for how you use or store this footage.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

• Providing Services: To provide, install, and maintain CCTV systems as requested by you, including ensuring the security and functionality of our products.
• Customer Support: To communicate with you regarding customer support, service updates, inquiries, and troubleshooting.
• Processing Payments: To process transactions and manage billing for our services.
• Improving Our Services: To improve and enhance our services and website, monitor service usage, and analyze customer feedback.
• Marketing Communications: With your consent, we may use your information to send you marketing materials, promotions, or updates related to our products and services. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.

3. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable physical, technical, and administrative safeguards to protect it. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in the operation of our business, such as payment processors, marketing partners, or technical support. These providers are required to maintain the confidentiality and security of your information.
• Legal Compliance: We may disclose your personal information when required by law, such as to comply with a subpoena, court order, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you before your personal data is transferred or becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your usage of our website. Cookies are small text files that are stored on your device when you visit our site. We use cookies for the following purposes:

• Functional Cookies: To improve your experience on our website, such as remembering your preferences and login details.
• Analytics: To track website performance and usage patterns to enhance the user experience.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some features of our website may not function properly if cookies are disabled.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct or update any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information, subject to applicable legal or contractual obligations.
• Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions or by contacting us directly.
• Data Portability: In certain circumstances, you may request a copy of your personal information in a structured, commonly used format.

To exercise any of these rights or if you have questions about how we handle your information, please contact us using the information provided at the end of this policy.

7. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites, services, or products. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on our website, along with the effective date. Please review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Contact